A Common Sense Approach to Web Usability, 2nd Edition by Steve Krug
Learn quickly what makes for usable websites
“Don’t make me think” is the crux of website design and usability. Surfers are looking for particular information. They don’t read; they scan. If they get confused, they leave.
This is a slim, easy-to-read book that provides several rules for creating sticky websites and gives graphical representations of good and bad design.
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As a novice at website design, I found the book full of useful information, and I recommend it or Letting Go of the Words: Writing Web Content that Works (Interactive Technologies) (Interactive Technologies).
Buy Don’t Make Me Think.
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